Privacy Policy

Privacy Policy

At LINOXERA, owned by DIGITALHUBB LTD, we take the confidentiality of your personal data very seriously. This privacy policy explains how we collect, use, share, and protect your information when you use our website, www.linoxera.com.

By accessing our site or making purchases, you agree to the practices described in this policy.

1. Data Controller Identity

Company Name: DIGITALHUBB LTD
Address: 20 Wenlock Road, London, England
Email: privacy@linoxera.com

Tel: +447455274464

 

DIGITALHUBB LTD is the data controller for your personal information, in compliance with applicable laws (GDPR for the EU, CCPA for the USA).

2. Data Collected

We collect the following information to provide an optimal experience for our users:

2.1 Data Provided by Users

  • During registration or ordering:

    • Full name
    • Email address
    • Billing and delivery address
    • Phone number
    • Payment information (via a secure provider)

  • When subscribing to our newsletter:

    • Email address

2.2 Data Collected Automatically

When browsing our site, we gather data using cookies or similar technologies:

  • IP address
  • Approximate location data
  • Browser type and operating system
  • Pages visited and visit duration
  • Purchase history

3. Use of Data

Your personal data is used for the following purposes:

3.1 Order Processing

  • Managing purchases, deliveries, and payments.
  • Communicating order status.

3.2 Enhancing User Experience

  • Personalising offers and recommendations.
  • Analysing site performance.

3.3 Marketing

  • Sending newsletters, promotions, or special offers (only with your consent).
  • Providing targeted advertisements based on your preferences (with your agreement).

3.4 Legal Compliance

  • Meeting tax and commercial law requirements.
  • Preventing fraud and protecting data.


4. Data Sharing

We do not sell or rent your personal data. However, we may share it with:

  • Third-party service providers: For payment processing, delivery, web hosting, or email services.
  • Legal authorities: When required by law (e.g., fraud prevention or compliance with a legal order).
  • Advertising partners: For targeted campaigns (with your consent).


5. Cookies and Similar Technologies

Cookies are small files stored on your device to improve your experience on our site.

5.1 Types of Cookies Used

  • Essential cookies: Necessary for site functionality (e.g., shopping cart, user login).
  • Analytical cookies: To track site usage and improve our services.
  • Marketing cookies: To display personalised advertisements.

5.2 Cookie Management

You can manage your preferences via your browser settings or our cookie management tool on the website.

For more details, refer to our Cookie Policy.


6. Your Rights

Under the GDPR (EU) and CCPA (USA), you have the following rights regarding your personal data:

6.1 Rights for EU Residents (GDPR)

  • Right of access: Obtain a copy of your data.
  • Right to rectification: Correct inaccurate information.
  • Right to erasure: Request deletion of your data, except where legally required.
  • Right to data portability: Receive your data in a structured and transferable format.
  • Right to object: Refuse specific data uses (e.g., marketing).
  • Right to restrict processing: Temporarily limit the use of your data.

6.2 Rights for US Residents (CCPA)

  • Right to know: Understand what data is collected and how it is used.
  • Right to deletion: Request the removal of your data.
  • Right to opt-out: Refuse the sale of your personal information.
  • Right to non-discrimination: No penalties for exercising your rights.

To exercise your rights, contact us at privacy@linoxera.com.


7. Data Security

We implement technical and organisational measures to safeguard your data against:

  • Unauthorised access
  • Accidental loss
  • Malicious attacks

Our systems are secured with encryption technologies and strict access controls.


8. Data Retention

We retain your data:

  • As long as necessary for the purposes it was collected.
  • In compliance with legal obligations (e.g., tax retention).


9. International Transfers

Your data may be transferred outside your country of residence (e.g., stored on servers outside the EU). These transfers comply with local regulations and standard contractual clauses (SCCs).


10. Policy Modifications

This policy may be updated to reflect legislative changes or business practices. The date of the last update will always be indicated.


11. Contact

For any questions or concerns about this Privacy Policy, please contact us at:

Address: 20 Wenlock Road, London, England
Email: privacy@linoxera.com

Tel: +447455274464

Last Updated: 22/11/2024